Home arrow About ACS arrow Andy Shiach
Andy Shiach
ImageSince the late 1970’s, when a massive noise trauma in a rehearsal studio instantly finished his music career, Andy Shiach, our founder and managing director, has been on a crusade to heighten our general awareness to the harmful effects that noise has on our precious hearing mechanism. Andy has turned what he describes as the most devastating experience of his life into a lifelong mission to stop what happened to him, happening to others. He is almost ‘evangelical’ about educating people, particularly musicians, to look after their hearing. Over 30 years, he has gained a level of expertise and understanding that, if asked to, he will willingly share.

When music so rapidly went out of the window, Andy entered the world of audiology and he spent the next 15 years trying to help people stimulate what was left of their impaired hearing. The links between noise and hearing damage soon became obvious. Veterans from all the 20th Century conflicts, and a whole cross section of individuals, from pilots to factory workers, who had worked in noise, presented
themselves at his practice to seek help with their hearing. In the late 80’s, 30 years after the introduction of amplified music, along came the musicians – in their droves!

The discovery of Etymotic Research, a US based Hearing Research and Development Company changed the direction of Andy’s focus. Etymotic (true to the ear) had developed the ER musician’s earplug, which for the first time offered musicians a viable solution to protecting their hearing without changing the fidelity of their music. In-Ear Monitoring was also in its infancy and Andy saw an opportunity to make a difference by offering preventative products, rather than trying to deal with the problems after the damage has been done. Music still provides the heartbeat to ACS, but by adopting the same principles he has applied to helping musicians, Andy
continues to take his company into other areas where noise is a major problem. His ambition now, is to get the world listening to portable music players safely. His take on noise is thought provoking;

'Noise takes no prisoners. It doesn’t care whose hearing it damages and it pays no mind to the devastating social and economic consequences it inflicts on those unfortunate enough to cross its path. Rarely, except in cases like mine, will it damage instantly, but slowly over time, will permanently destroy parts of the complex nerve system that allows us to perceive sound. It won’t kill you, but it will reap misery and social disablement without discrimination. The sad fact remains that noise induced hearing damage is an avoidable condition’


Product Downloads

Download the latest care and usage instructions

Download the latest product specification sheets

We'll keep your ears on file...

ACS is pleased to announce the introduction of a new state of the art scanning technology that means ALL customers that order custom made hearing protection and in-ear monitoring products from ACS will have their ear shape on file at ACS for up to 4 years. The device will scan the impressions and save as a file on the database so customers can order new products or replacements instantly without the need to have new impressions taken. What's more, this service will not cost customers anything extra on top of the standard product charge, it is just a little something we want to do to make your experience with us even more enjoyable!

Please be aware that the scanning service began on May 1st 2010 so will only apply to customers that ordered thereafter. 


Cost Calculator

Find out how much you could save with upto a 4 year forecast on custom hearing protection here

Calculate the savings cost as part of our Total Care Scheme here

Email Newsletter

For the latest news and information on ACS products sign up to our email newsletter.

Click here

How to Buy

Image Find your nearest ACS dealer from hundreds across the UK.

View the coverage map >>

Or redeem a CUSTOM VOUCHER at your nearest impression taker using our postcode store locator >> 

Please note - ACS products require good deep impressions in order to create a seal in the ear so it is important there is no wax block in the canal that will stop the audiologist from taking an impression. If you think you may have a wax build up, please visit your local GP for a consultation before booking an appointment with a dealer. You may be charged a fee if the audiologist is unable to take an impression. 

Contact Us

t : 01295 266665

f : 01295 259093

This e-mail address is being protected from spam bots, you need JavaScript enabled to view it  

Full details and map >>

Partner Login

Where can I buy ACS products?

ACS products are available from a nationwide network of Audiologists as well as directly from us at our offices in Banbury. You'll need to make an appointment to have impressions taken which will then be sent on to us to allow us to manufacture your custom-fit products. To find your nearest Audiologist see the complete list on our Find A Dealer page. Please note that production time is always dependent upon orders received.  The skills and experience involved in making our hand-crafted products are not acquired overnight so employing more staff, whilst increasing our labour force, does not bring an immediate reduction in production time - please bear with us in times of increased demand for our products

Action on Hearing Loss

Action on Hearing Loss – formerly the Royal National Institute for Deaf People – is the national charity helping people confronting deafness, tinnitus and hearing loss to live the life they choose. It enables people to take control of their lives and remove the barriers in their way, giving them support and care, developing technology and treatments and campaigning for equality. Since the charity’s foundation in 1911, it has grown to be the UK’s leading deafness charity, supporting more than a quarter of a million people each year and running the world’s largest donor-funded hearing research programme.