Outlets in the North East of England
Boots HearingcareBoots the Opticians
12 Toll Gravel
Beverley 0845 402 3085
Boots HearingcareBoots the Opticians
6 Northgate
Darlington 0845 402 3085
Boots HearingcareBoots the Opticians
Unit 58-60 The Metro Centre
Gateshead 0845 402 3085
Boots HearingcareBoots the Opticians
88-90 Linthorpe Rd
Middlesbrough0845 402 3085
Northumbria Hearing 4 Rokeby Drive
0191 284 2603
Boots HearingcareBoots the Opticians
Hotspur Way
Eldon Square
Newcastle-Upon-Tyne0845 402 3085
The Hearing Care Centre5 Pont Park
Berwick Hill


01661 823281
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Milburn Sound Solutions14 Rowlandson Terrace
Ryhope Road
Sunderland0191 5529282

Product Downloads

Download the latest care and usage instructions

Download the latest product specification sheets

We'll keep your ears on file...

ACS is pleased to announce the introduction of a new state of the art scanning technology that means ALL customers that order custom made hearing protection and in-ear monitoring products from ACS will have their ear shape on file at ACS for up to 4 years. The device will scan the impressions and save as a file on the database so customers can order new products or replacements instantly without the need to have new impressions taken. What's more, this service will not cost customers anything extra on top of the standard product charge, it is just a little something we want to do to make your experience with us even more enjoyable!

Please be aware that the scanning service began on May 1st 2010 so will only apply to customers that ordered thereafter. 


How do we custom fit?

All ACS custom-fit products require an impression of your ear for us to work from. Having an impression taken is a quick and painless process that takes less than 10 minutes to complete. One of our network of audiologists will first examine your ear to ensure there is no excessive wax, then a foam plug is applied to create a seal in front of your eardrum. Finally, a soft silicone impression material is injected into the ear and allowed to set for 5 to 8 minutes before being gently removed.

Cost Calculator

Find out how much you could save with upto a 4 year forecast on custom hearing protection here

Calculate the savings cost as part of our Total Care Scheme here

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Contact Us

t : 01295 266665

f : 01295 259093

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Where can I buy ACS products?

ACS products are available from a nationwide network of Audiologists as well as directly from us at our offices in Banbury. You'll need to make an appointment to have impressions taken which will then be sent on to us to allow us to manufacture your custom-fit products. To find your nearest Audiologist see the complete list on our Find A Dealer page. Please note that production time is always dependent upon orders received.  The skills and experience involved in making our hand-crafted products are not acquired overnight so employing more staff, whilst increasing our labour force, does not bring an immediate reduction in production time - please bear with us in times of increased demand for our products

Action on Hearing Loss

Action on Hearing Loss formerly the Royal National Institute for Deaf People is the national charity helping people confronting deafness, tinnitus and hearing loss to live the life they choose. It enables people to take control of their lives and remove the barriers in their way, giving them support and care, developing technology and treatments and campaigning for equality. Since the charitys foundation in 1911, it has grown to be the UKs leading deafness charity, supporting more than a quarter of a million people each year and running the worlds largest donor-funded hearing research programme.