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Customer Feedback
I had nearly given up my search to find a pair that stayed in my ears whilst running

Comments from Anna Gribben, a customer that bought a pair of ACS Custom Sleeves;

I am not one for writing reviews on product, but in this case I felt I must.

After numerous purchases of off-the-shelf earphones, I had nearly given up on my search to find a pair that stayed in my ears for more than 30 seconds whilst running. The best I had managed was to wear a headband or hat to keep them vaguely in my ears!

I found ACS by searching online. Compared with other similar products on offer the information was clearest and the most professional I found, which considering the significant investment is and trying something completely new is important. I also liked the fact that I did not pay until I had an appointment for my ear moulds to be made and that my local hearing ACS ‘agent’ was Boots Hearing Care.

From my appointment with Boots (where Brian in Boots Hearing Care in Maidenhead was excellent!), my earphone took 3 weeks to arrive. They are absolutely brilliant! I have now run more than 10 times using them and they have needed no adjustment at any point whilst running. The really are the perfect solution.

As the sound quality is good and their perfect fit blocks outside noise, I find the volume on my ipod need only be 50% the previous level, which I’m sure is also better for my hearing.

I view them as an investment as I will never need to buy earphones again! Thank you ACS – a great product.

 
I was unaware that drums sounded as they do with the T1s, tight and unflabby!

Comments from Sav Lomanto, a customer that bought our ACS T1's

Firstly, I love these earphones, the sound is phenomenal! I can’t believe how good they sound! I’m not an audio expert, but I do listen to about 8hrs of music most days and encompass most genres from classical through to heavy metal and dance music and can hear how good it all sounds

As long as the quality of the sound is top notch, everything I put through them sounds fantastic. They are so good. I can hear and identify  every string being plucked on an acoustic guitar. I was also unaware that drums sounded as they do with the T1s, tight and unflabby!

I have found that the music needs to be at least 320Kb but Lossless is the preferred format. Although a lot of people say they can’t hear the difference between 320Kb and Lossless....I definitely can with the T1s.  On the flip side, if the quality of the recording is low or the original recording has errors in it, you certainly know about it!

I have also found the cable to be the best I have used on earphones as they do not transmit any knocking or rubbing. Unlike some other people, I think the length of the cable is fine, as I can put my player in my trouser or coat pocket and there is plenty left to go over my ears, without tugging on my head. I am very, very happy with the T1s and would recommend them to anyone looking for high end monitors.

 
Make for the best headphones that I have ever heard

Andrew Oattes, Channel Development Manager for Computers Unlimited said;

Hi Andy,

I hope business is good for you.

You may not remember me, but I spoke to you at the CU Exposed event in London a couple of months ago - I was the chap that had worked for Linn Products previously.

I just wanted to drop you a note of thanks for the custom ear fittings for my Etymotic ERP-4 headphones, they are absolutely awesome. Indeed, in my opinion, they make for the best headphones that I have ever heard and substantially improve the performance of the basic ERP-4.

I do a lot of running and the fittings are very comfortable and when flying the noise isolation is second to none.  Very, very good product all round!

Thanks again and I will spread the message everywhere I go.

Kindest regards.

Andy

 
I can't get over how good they are - definitely recommending these to everyone!

Comments from Matthew Rolfe a customer that bought our Pro-20's;

Just thought I'd let you know I just got my earplugs ( only just picked them up from the PO ) and I must say - incredible! So, so good, thank you so much!!

They work even better with the T15s and the sound is amazing - better than any headphones I've ever had!

I can't thank you enough personally for all your help and professionalism and fantastic customer service!! I can't get over how good they are - definitely recommending these to everyone!!

 
So you think you like listening to Music?

Comments from Mal Herring, a customer that bought our ACS T1's;

If you like listening then you'll love feeling it.  

Words cannot describe the feeling you get when you hear clarity that cannot be described.  I was very sceptical spending such an amount on headphone but boys will be boys and I so I brought the best gadget I own.

Feeling like you're onstage with Queen or in the same room as Bill Withers while recording is amazing.  Every note, every sound can be pinpointed in the room.  

No matter what's thrown at the T series you'll feel shivers as you wake to how good music can feel, no matter your taste, be that Prodigy or Pendulum to Duran Duran or Bob Dylan, Take it from me if you will - You'll never regret your first pair of T's

 

Consistently superb isolation and clear balanced sound

Comments from Emre Ramazanoglu , a customer that bought a pair of ACS T2 In-Ear Monitors.

I am really lucky to work on a really wide range of projects, from studio production to live shows to sound design for major events. My ACS T2's come everywhere with me and are utterly irreplaceable. Consistently superb isolation and clear balanced sound has made my life and performances immeasurably better!'

Em arrived in London around 10 years ago and began working as drummer and programmer with Jim Abbiss (Adele, Sneaker Pimps, Unkle, Arctic Monkeys) in Jim's own band. Since then he has gone on to engineer, program, mix, drum and produce for artists such as: Michael Jackson, Shakira, Duffy, Ayah Marar, Willy Moon, Palma Violets, Warpaint, Summercamp, Bobbie Gillespie, Nolwenn Leroy, Sophie Delilah, Tricky, Beardyman, Tom Middleton, Adam Freeland, Natty, Mekon, Sneaker Pimps, and many others. He is also a founder member of the writing/production team Yo Video which has just signed their first Artist (Russo) to an album deal with Polydor records this year.

Twice a year for the last 10 years Emre also produces soundtracks for fashion shows in New York, London, Milan and Paris. These jobs entail everything from bespoke music (programmed to orchestral), sound design and DJing. He works with Steve Mackey and John Gosling on all these shows (Alexander McQueen, Louie Vuitton, Ghost, Givenchy, Matthew Williamson, Fendi, Lancome, Chloe, Miele, Jaeger, Ungaro, Frost French, Gucci, Jonathon Saunders, Sophia Koko Solakis, Nina Ricci, Pollini, Missoni, Giles Deacon, Julian MacDonald, Topshop and others).

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We'll keep your ears on file...

ACS is pleased to announce the introduction of a new state of the art scanning technology that means ALL customers that order custom made hearing protection and in-ear monitoring products from ACS will have their ear shape on file at ACS for up to 4 years. The device will scan the impressions and save as a file on the database so customers can order new products or replacements instantly without the need to have new impressions taken. What's more, this service will not cost customers anything extra on top of the standard product charge, it is just a little something we want to do to make your experience with us even more enjoyable!

Please be aware that the scanning service began on May 1st 2010 so will only apply to customers that ordered thereafter. 

 

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Where can I buy ACS products?

ACS products are available from a nationwide network of Audiologists as well as directly from us at our offices in Banbury. You'll need to make an appointment to have impressions taken which will then be sent on to us to allow us to manufacture your custom-fit products. To find your nearest Audiologist see the complete list on our Find A Dealer page. Please note that production time is always dependent upon orders received.  The skills and experience involved in making our hand-crafted products are not acquired overnight so employing more staff, whilst increasing our labour force, does not bring an immediate reduction in production time - please bear with us in times of increased demand for our products

Deafness Research UK

ACS believes that everyone deserves to enjoy good hearing and great music, so we have chosen to support Deafness Research UK.
This remarkable charity works to find better treatments for hearing loss and tinnitus, bringing the public vital hearing health messages and supporting people with a wide range of hearing impairments. To continue the good work, this charity really needs your support too.
As a music lover you can appreciate just how precious your hearing is and how terrible it would be to lose it, so please help us to support Deafness Research UK in finding the life-changing treatments needed to help millions of people with hearing conditions.
To find out more or donate to Deafness Research UK, please click here .